Privacy Policy
Privacy Policy
Effective Date: June 10, 2025
At Capology, your privacy matters. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, products, and services.
1. Information We Collect
We collect information you provide directly to us, including:
Contact Information: Name, email address, phone number, shipping address.
Order Information: Designs, logos, customizations, and order details.
Payment Information: Processed securely through third-party payment providers.
Communication: Emails, messages, or inquiries you send to us.
We may also collect limited non-personal data:
Browser type, device info, and site usage data (cookies, analytics).
2. How We Use Your Information
We use the information we collect to:
Process orders and fulfill your custom hat orders.
Communicate with you regarding orders, designs, or support.
Improve our website, services, and customer experience.
Send occasional marketing or promotional emails (you may opt out at any time).
3. Information Sharing
We do not sell or rent your personal information.
We may share information with trusted partners only when necessary for order fulfillment (e.g. shipping providers, payment processors).
We may disclose information if legally required (e.g. to comply with a court order or law enforcement request).
4. Data Security
We take reasonable steps to protect your data using industry-standard security measures.
However, no online system is 100% secure, and we cannot guarantee absolute protection.
5. Cookies & Tracking
We use cookies and similar tracking technologies to analyze site usage and improve functionality.
You may disable cookies through your browser settings, though some features may not work properly.
6. Your Rights
You may:
Request access to the personal information we hold about you.
Request corrections or updates to your information.
Request deletion of your data (subject to legal or business requirements).
To submit a request, email us at hello@capology.co.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted here with a new effective date. Continued use of our site constitutes acceptance of any changes.
9. Contact Us
For any privacy-related questions or requests, please contact:
Email: hello@capology.co
Phone: 801-823-5570